Magellan maintains a specially trained behavioral health crisis emergency response team (CERT) and crisis management protocols that are immediately implemented if a disaster or other traumatic event impacts the community.
Members rate their satisfaction with providers and Magellan
Magellan recently tabulated the results of its annual measurement of member satisfaction with providers and Magellan. In 2015, members continued to rate the services of behavioral health practitioners and Magellan highly.
Accurate provider data is essential to member care
Magellan providers must regularly update their practice information to communicate appointment availability and ensure appropriate member referrals. Members using our Provider Search tool can now report practice information inaccuracies if encountered.
Addressing the current opioid use epidemic, Magellan has released a new clinical monograph featuring best practices for opioid and other substance use interventions in primary care and behavioral care.
Welcome to Provider Focus, our award-winning e-newsletter for network providers! Here you’ll find articles and information to keep you up-to-date on news and topics relevant to serving Magellan members, including a section for regional- and plan-specific news. Check back as a new issue is released each quarter.